JUMP CUT AUDIO | PRIVACY POLICY
Jump Cut Audio | Operated by GVO Sounds
Version
1.0
Effective date
26 July 2026
Last updated
26 July 2026
Privacy contact
info@jumpcutaudio.com
This Privacy Policy explains how GVO Sounds, trading as Jump Cut Audio ("we", "us" or "our"), collects, uses, discloses, stores and protects personal information when you visit jumpcutaudio.com, create an account, subscribe, license or download music, contact us, or otherwise use our services.
This Policy is designed to provide a consistent international standard of transparency. Local privacy laws may provide additional rights. Where a mandatory local rule provides greater protection than this Policy, that rule applies.
The data controller or responsible organization is:
GVO Sounds, trading as Jump Cut Audio
Bankastraat 28B, 1094 EE Amsterdam, the Netherlands
Chamber of Commerce (KVK): 72123109
VAT identification number: NL327400407B01
Email: info@jumpcutaudio.com
The privacy contact for Jump Cut Audio is the owner of GVO Sounds and may be contacted at info@jumpcutaudio.com. References to "personal information" include "personal data" and similar terms used by applicable privacy laws.
This Policy applies to information processed through the Jump Cut Audio website, accounts, subscriptions, licenses, downloads, playlists, customer support and direct marketing. It does not govern independent third-party websites, platforms or services that have their own privacy policies.
When a business customer provides personal information about its staff, clients or authorized users, that business is responsible for having a lawful basis to provide it to Jump Cut Audio. Jump Cut Audio may act as an independent controller for account, billing, licensing, security and legal-compliance information.
Account information: name, email address, password credentials or authentication identifiers, country and account preferences.
Billing and transaction information: billing name, billing address, country, VAT status or VAT number, subscription plan, payment status, invoices, transaction identifiers and refund information.
License and usage records: tracks streamed, licensed or downloaded; download dates; license tier; license-certificate number; project or channel information supplied by you; playlists, favorites and saved tracks.
Communications: support requests, complaints, copyright-claim details, survey responses and other correspondence.
Business information: company name, job title, client or agency status and information needed for professional, agency or custom licenses.
Marketing choices: newsletter subscription, promotional preferences and records of consent or opt-out.
Technical information such as IP address, browser type, device type, operating system, language, time zone and approximate location derived from IP address.
Activity information such as pages visited, buttons used, referring pages, session times, playback events, errors and interactions with the service.
Security information such as login attempts, fraud indicators, authentication events and system logs.
Cookie and similar-technology identifiers, subject to the choices described in our cookie controls and applicable law.
Jump Cut Audio does not intentionally request sensitive personal information such as health, biometric, genetic, precise geolocation, religious-belief or government-identity data. Please do not send such information unless it is strictly necessary and we have asked for it. Jump Cut Audio does not store complete payment-card numbers or card security codes; these are handled by the payment provider.
We receive personal information:
Where the GDPR, UK GDPR or another law requires a legal basis, we rely on the bases identified below. The applicable basis depends on the purpose and context.
| Purpose | Legal basis |
|---|---|
| Provide accounts, subscriptions, streaming, downloads and licenses | Contract; steps requested before contract |
| Process payments, invoices, tax and refunds | Contract; legal obligation |
| Create and preserve license certificates and usage records | Contract; legitimate interests; legal claims |
| Provide support and resolve complaints or copyright claims | Contract; legitimate interests; legal obligation |
| Secure accounts, prevent fraud, abuse, scraping and infringement | Legitimate interests; legal obligation |
| Operate, troubleshoot and improve the service | Legitimate interests; consent where required for analytics |
| Send service, billing, security and legal notices | Contract; legal obligation; legitimate interests |
| Send newsletters and promotional messages | Consent, or legitimate interests where permitted by law |
| Comply with law, tax, court orders and regulatory requests | Legal obligation; public interest; legal claims |
| Establish, exercise or defend rights | Legitimate interests; legal claims |
Where we rely on legitimate interests, those interests include operating a music-licensing service, preserving proof of licenses, preventing misuse, protecting artists and customers, improving the service and enforcing agreements. We consider whether those interests are overridden by your rights and expectations.
Jump Cut Audio may use cookies, local storage and similar technologies. Strictly necessary technologies support login, security, shopping, payment, preferences and core service operation. They may be used without consent where permitted by law.
Analytics, personalisation or advertising technologies will be activated only after consent where consent is legally required. You may accept, reject or change non-essential cookie choices through the site's cookie settings. Withdrawing consent does not affect earlier lawful processing.
Jump Cut Audio does not use personal information for cross-context behavioral advertising and does not sell personal information. If these practices change, Jump Cut Audio will update this Policy and provide any legally required opt-out mechanism before the change takes effect.
Browser "Do Not Track" signals do not have a universally agreed technical standard. Jump Cut Audio will honour legally recognized opt-out preference signals, such as Global Privacy Control, where required by applicable law.
Payments are processed by an independent payment-service provider. Jump Cut Audio receives limited transaction information, such as payment status, card type or last digits, billing country, transaction identifier and fraud indicators. The payment provider processes payment information under its own privacy notice and security obligations.
We may disclose personal information to:
Service providers may process information only for authorized purposes and under appropriate contractual and security obligations. Jump Cut Audio does not disclose personal information to third parties in exchange for money.
Jump Cut Audio is based in the Netherlands, but some service providers may process information in other countries. Those countries may have privacy laws that differ from those where you live.
Where required, Jump Cut Audio uses recognized transfer safeguards, such as an adequacy decision, approved standard contractual clauses, the UK International Data Transfer Addendum or other lawful mechanisms. Jump Cut Audio also evaluates supplementary technical and organizational measures where appropriate. You may contact us for information about the safeguard relevant to your information.
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including legal, tax, accounting, security and licensing needs.
| Category | Typical retention |
|---|---|
| Account information | While the account is active and ordinarily up to 24 months after closure. |
| Subscription, invoice and tax records | At least seven years, or longer if required by applicable tax or accounting law. |
| License certificates and download records | For as long as reasonably needed to verify granted licenses and ordinarily at least seven years after account closure; a minimal license record may be retained longer where necessary to protect a permanent project license. |
| Support and complaint records | Ordinarily two years after the matter closes; longer for an active dispute or legal claim. |
| Security and technical logs | Ordinarily up to 12 months, unless needed longer for investigation, security or legal compliance. |
| Marketing records | Until consent is withdrawn or an objection is made; minimal suppression information may be retained to respect the opt-out. |
| Cookie data | For the period stated in the site's cookie settings or cookie notice. |
Information may be deleted, anonymised or aggregated earlier. Backup copies may remain for a limited period until overwritten through normal backup cycles.
Jump Cut Audio uses reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Measures may include access controls, authentication, encryption in transit, provider due diligence, backups, logging and restricted administrative access.
No online service is completely secure. You are responsible for using a strong, unique password and protecting your account credentials. Please notify us promptly if you believe your account or personal information has been compromised.
Where required by law, Jump Cut Audio will notify affected individuals and relevant authorities of a qualifying personal-data breach.
Depending on your location and subject to legal exceptions, you may have the right to:
To exercise a right, email info@jumpcutaudio.com with the subject "Privacy Request". Describe the request and identify the account email involved. We may request proportionate information to verify your identity and authority. We will use verification information only for that purpose.
You may use an authorized agent where permitted by law. We may require proof of the agent's authority and may ask you to verify your identity directly. We will respond within the period required by applicable law. If we deny a request, we will explain the reason and any available appeal or complaint process.
Individuals in these regions may exercise the rights described above under applicable data-protection law. You may also complain to the supervisory authority where you live or work, or where you believe an infringement occurred. Jump Cut Audio's lead supervisory authority in the Netherlands is the Autoriteit Persoonsgegevens.
Jump Cut Audio does not make decisions based solely on automated processing that produce legal or similarly significant effects. If this changes, we will provide the information and safeguards required by law.
Residents of California and other US states with comprehensive privacy laws may have rights to know, access, correct, delete or obtain a portable copy of personal information, and to opt out of sale, sharing, targeted advertising or certain profiling. Jump Cut Audio does not sell personal information, does not share it for cross-context behavioral advertising, and does not use it for targeted advertising as those terms are defined by applicable US state privacy laws.
During the preceding 12 months, Jump Cut Audio may have collected the categories described in Section 3 and disclosed them for the business purposes described in Sections 5 and 8. Jump Cut Audio has not knowingly sold or shared the personal information of consumers under 16.
Some US state laws apply only after statutory business-size or processing thresholds are met. Jump Cut Audio will honour applicable rights where the relevant law applies and may voluntarily honour reasonable requests more broadly.
Individuals in Canada may request access to and correction of personal information and may challenge Jump Cut Audio's compliance. Where Canadian law requires consent, Jump Cut Audio will seek meaningful consent appropriate to the sensitivity of the information and the reasonable expectations of the individual. Consent may be withdrawn subject to legal or contractual restrictions and reasonable notice.
Individuals in Brazil may exercise rights available under the Lei Geral de Proteção de Dados (LGPD), including confirmation of processing, access, correction, anonymisation, blocking or deletion where applicable, portability, information about sharing, withdrawal of consent and review of certain automated decisions. Requests may be sent to info@jumpcutaudio.com.
Individuals in Australia and New Zealand may request access to and correction of personal information and may complain about its handling. Jump Cut Audio will take reasonable steps to investigate and respond. Cross-border disclosures will be managed using safeguards required by applicable law.
If the law where you live provides additional mandatory rights, you may contact us to exercise them. Jump Cut Audio will apply those rights where the law applies to our processing.
You may unsubscribe from promotional email by using the unsubscribe link in the message or emailing info@jumpcutaudio.com. You may still receive non-promotional communications concerning your account, transactions, licenses, security or material service changes.
Jump Cut Audio is not directed to children under 16 and does not knowingly collect personal information from them. A person under 18 should use the service only with the involvement and permission of a parent or legal guardian where required by applicable law.
If you believe a child has provided personal information without the required permission, contact info@jumpcutaudio.com. We will investigate and delete the information where required.
The service may contain links to YouTube, social networks, payment providers or other third-party services. Their privacy practices are governed by their own policies. Jump Cut Audio is not responsible for independent third-party processing, although we select service providers and contractual safeguards as required for processing performed on our behalf.
We may update this Policy to reflect changes in the service, technology, law or our practices. The revised version will display a new "Last updated" date. We will provide additional notice where a change is material or consent is legally required. We will not use previously collected personal information for a materially incompatible new purpose without providing required notice and obtaining consent where required.
Questions, privacy requests and complaints may be sent to:
Privacy Contact — Jump Cut Audio / GVO Sounds
Bankastraat 28B, 1094 EE Amsterdam, the Netherlands
Email: info@jumpcutaudio.com
Please provide enough information for us to understand and respond to your request, but do not send unnecessary identity documents or sensitive information. We aim to acknowledge privacy complaints within five business days and respond within the period required by applicable law.
If you remain dissatisfied, you may complain to the privacy or data-protection authority in your country or region. In the Netherlands, the relevant authority is the Autoriteit Persoonsgegevens.